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02Policy, Product & Documentation

Compliant products, board-approved policies and documentation that holds up.

A financial product is only as sound as the policy framework and documentation behind it. We help NBFCs and regulated institutions structure lending and digital-lending products, formulate the board-approved policy suite RBI expects — credit, risk, KYC/AML, fair practices, recovery, outsourcing, information security, data privacy, fraud risk and business continuity — and draft the customer agreements and loan documentation that carry those products into the market.

We also review and refresh existing policies against current circulars and Master Directions, so your documentation reflects the regulation as it stands today rather than as it stood when the policy was first written.

What you get
  • A complete, board-approved policy suite mapped to current RBI requirements
  • Products structured to be compliant before they launch, not after
  • Loan and customer documentation that stands up to scrutiny
  • SOPs and manuals your team can actually operate from
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What this covers

24 services
Product & structuring
  • Product structuring and regulatory advisory
  • Lending product development
  • Digital lending framework advisory
  • Product policy formulation
Policy suite
  • Credit policy
  • Risk management policy
  • KYC & AML policy
  • Fair Practices Code
  • Recovery policy
  • Outsourcing policy
  • Information security & IT policy
  • Data privacy and customer protection framework
  • Fraud risk management policy
  • Business continuity plan (BCP)
  • Internal control framework
Manuals & procedures
  • Compliance manual
  • Standard operating procedures (SOPs)
  • Operational manuals
  • Board-approved policy documentation
  • Review and updating of existing policies against RBI circulars and Master Directions
Documentation
  • Loan product documentation
  • Regulatory documentation for RBI compliance
  • Customer agreements and loan documentation
  • Legal documentation for financial products

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